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    • ozlembuyuktas IT Business Analyst 0 review
    • Business Analysis
    • Documentation
    • Project management
    • Usability Testing


    – Leading global support teams to provide high level support quality for local users.
    – Responsible of supporting Critical Incidents as first point of contact.
    – Contributing “Problem management” meetings and communicating with Global Service Improvement teams to increase effectiveness of processes and functionalities.
    – Working as a Business Analyst in eCommerce applications and processes, Supply chain and managing backend enhancements and integrations in Axapta based ERP system on Oracle Database. Responsible for analysis systems, solution designs and documentation of proposed solution.
    – Working as a PM in local projects. Setting up regular meetings and coordinating communication with all stakeholders including international teams to report progress, identify risks and bottlenecks and negotiate in case of conflicts during project execution.
    – Generation test scenarios, coordinating UAT, QA and Performance accepting testing phases before go live.
    – Coordinating communication between all stakeholders in a multinational environment.
    – Supporting implementation activities, organization/planning, prod check out and maintenance during Hypercare Period.
    – Working with Agile Methodology for Web and Mobile application’s releases.

    Posted projects (0)

    • ozlembuyuktas has not worked on any project yet.


    • Hourly Rate: 15,00€/h
    • Rating:
    • Experience: 3 years
    • Projects worked: 0
    • Total earned: 0,00€
    • Country: Turkey